Submit a request – ChannelEngine Help Center

Your email address

Tenant Account URL

Please provide the URL to your Tenant account related to your support request.

Request Type

Please select the topic that mostly relates to your request.

Set-up

Select which option is most relevant for your request.

My account

Select which option is most relevant for your request.

API

Select which option is most relevant for your request.

Orders

Select which option is most relevant for your request.

Dashboards & Reporting

Select which option is most relevant for your request.

Products

Select which option is most relevant for your request.

Related Channel / Plug-in (optional)

If applicable to your support request please let us know which Channel or Plug-in your request is related to.

Subject

Description

Please describe your support request in as much detail as you can, the more information we have at hand the sooner we are able to move forward with your request.

Example data (i.e. OrderID, ReturnID, EAN, SKU)(optional)

Please provide as much examples as possible related to your requests such as OrderIDs, ReturnID's, API calls etc. This helps us move forward as quickly as we can.

Business Impact(optional)

Please describe the current impact on your business related to your support request.

ChannelEngine Partner(optional)

Please check the box if you are a ChannelEngine partner

Attachments(optional)

Add file or drop files here