ChannelEngine: how to configure notifications
About this article
This article describes the notification system within ChannelEngine, how to enable it, and how to configure it.
To inform customers of events such as new orders or issues with exporting orders or shipments, the ChannelEngine web interface offers a notification inbox. In this inbox, you see a list of notifications informing you of relevant events.
Three different options of notification are available per type of event:
- A daily digest per email - which collects all notifications generated in the last 24 hours.
- One email per notification - a separate email is sent for every notification generated.
- Show in the notification center - no emails are sent, and the notifications can only be accessed in the notification inbox within ChannelEngine.
To change how and of what you are notified, in the top right corner, click your user name to open the drop-down list and click Notification settings.