Allegro: how to set up shipping time and costs
While for some marketplaces you can configure the shipment costs and shipment time in regular offer mapping (fields), this isn't the case for Allegro. Similarly to Amazon and eBay, for Allegro you create specific shipping templates in which you configure to what country or region(s) you are shipping, to what type of addresses, for what costs, and what the estimated transit time is (excluding the handling time)
Note: in those shipping templates you can also set some courier/delivery settings which may be confusing as there is also a carrier to be set on a shipment. The (selected) carrier on the individual shipment states who is shipping or has shipped that specific order. It does not state anything about the information and conditions you set up in your shipping template.
To create shipping templates on Allegro:
- Log into your Allegro account.
- Go to Sale, and click my sell (Polish: Moja sprzedaz).
- In the left panel, click Delivery settings (Polish: Ustawienia dostawy).
- Here you can set for example the threshold for free delivery or same-day shipping conditions. The actual shipping (or delivery) template that's used is set at the Delivery price lists (Polish: Cenniki dostaw).
To create a new "Price list", select the big orange button labeled Add a new price list (Polish: Dodaj nowy cennik) or you can edit an existing one via the Change (Polish: Zmien) option.
In these price lists you can set your default courier (please note that could still ship with another carrier if needed), the costs you charge per package, what countries are supported for delivery, etc.
Remember to pick a sensible name, because you need exactly these names to connect your offers in ChannelEngine to these shipping templates.
To map the correct shipping template to be used on your offers from ChannelEngine, navigate to Mappings, Content mappings, Shipping rate name.
You can use a fixed value to enter the name of the shipping template (group), OR, if you want to use multiple shipping templates, you can use smart rules to set these based on specific characteristics (like an attribute value).
The total shipping time for Allegro is based upon the handling time (the time it takes from accepting the order to handing the package over to the carrier) you set up in ChannelEngine with the transit time added. This handling time can also be set in the Content mappings.
The transit time is fixed by Allegro based on the carrier options and countries you select in the shipping template. More information on this total shipping time can be found here: https://allegro.pl/help/for-sellers/shipping-options/expected-delivery-time-for-parcels-shipped-from-outside-poland-rK7bLVYVnh3
- Order date: Monday 19/04/2021
- Warehouse location: The Netherlands
- Shipping to: Poland
- The handling time is set to 1 in the mappings.
- The shipping template states 3-4 days for shipping to Poland.
Expected delivery date = Thursday 23/04/2021 - Friday 24/04/2020 (only working days are considered delivery days in case there is a weekend in between). After this date is passed, Allegro will consider the shipment 'late' and it will have an impact on your metrics.