Amazon: condition mappings
While some marketplaces only allow 'new' products (in the original package), Amazon allows for a lot of different conditions so when creating offers it is important that you create an offer with the correct condition.
Once an offer is created for a specific SKU with a specific condition, this is 'locked' as you can not change the condition on an existing offer. In that case, the offer should be removed and a new offer should be created (but this requires a 24 hour waiting period before the SKU can be reused).
Possible condition values
The following list displays all the possible values the Amazon API accepts. In bold are the conditions relevant when creating offers for Amazon.
- USED_LIKE_NEW = 1,
- USED_VERY_GOOD = 2,
- USED_GOOD = 3,
- USED_ACCEPTABLE = 4,
- COLLECTIBLE_LIKE_NEW* = 5,
- COLLECTIBLE_VERY_GOOD*= 6,
- COLLECTIBLE_GOOD*= 7,
- COLLECTIBLE_ACCEPTABLE*= 8,
- NOT_USED = 9,
- REFURBISHED = 10,
- NEW = 11
* = To be marked as 'collectible', an item should be unique in a way that increases value for a collector, such as signed, inscribed, scarce, or has to have other unique characteristics.
Note that not every product type/product category accepts the same conditions. This is also why there is no dropdown with values available in the mapping. For example, the refurbished condition can not be used if the product type is 'Office Products' or 'Toys'. For a complete list on what Amazon accepts for what product type read the Condition guidelines on Amazon.
Note: while there is one condition 'Refurbished', in order to be marked as 'Certified Refurbished' on Amazon you need to be part of Amazon's Renewed program (these products will have different ASINs as well).
Mapping your conditions
To export your conditions correctly, it's important that you set a correct name for the conditions (for which you can use advanced rules if your names currently do not comply).
Go to Mappings, Offer mapping, Condition type for the correct mapping. While this is an optional mapping (if you don't map anything, offers will be considered as a condition 'New' by Amazon), this is required if you want to use any second-hand condition state.
Listed below is a list of all the possible input values and what they will translate to (the input is converted to lower case so caps do not matter):
|Used - like new||ItemCondition.USED_LIKE_NEW (1)|
|Used - very good||ItemCondition.USED_VERY_GOOD (2)|
|Used - good||ItemCondition.USED_GOOD (3)|
|Used - acceptable||ItemCondition.USED_ACCEPTABLE (4)|
|Certified Refurbished||ItemCondition.REFURBISHED (10)|
|If input is not matched, use default:||ItemCondition.NEW (11)|
By using an advanced rule, you can change input that is not directly matching any Amazon condition, to a value that is correctly converted. Please note: while Amazon will show localized (translated) values in Seller Central, you can not use these as mapping output - you will need to set the input to the English values/labels.